In every case, we make an early assessment of the client’s position, advise of the range of options available and recommend an approach that is efficient, commercial and cost effective. Alternative dispute resolution processes, in which we have experience, include:

• Round table discussions

• Mediation

• Expert determination

• Arbitration

Our commercial team works closely with our dispute resolution team when disputes arise for either Franchisors or Franchisees. In respect of a Franchisor, this can often entail:

• Negotiation and mediation of issues where the Franchisee has operating problems

• Restraint issues with agreement breaches

• Recovery of franchise fees

• Poorly performing Franchisees, including workout arrangements

For Franchisees, we have experience in assisting with: