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Alternative Dispute Resolution

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About Alternative Dispute Resolution

In every case, we make an early assessment of the client’s position, advise of the range of options available and recommend an approach that is efficient, commercial and cost effective. Alternative dispute resolution processes, in which we have experience, include:

  • Round table discussions

  • Mediation

  • Expert determination

  • Arbitration

Our commercial team works closely with our dispute resolution team when disputes arise for either Franchisors or Franchisees. In respect of a Franchisor, this can often entail:

  • Negotiation and mediation of issues where the Franchisee has operating problems

  • Restraint issues with agreement breaches

  • Recovery of franchise fees

  • Poorly performing Franchisees, including workout arrangements

For Franchisees, we have experience in assisting with:
Misrepresentation and fraudulent claims
Non-performance by the Franchisor of marketing and public relations obligations
Inappropriate or wrongful use of franchise fees, contrary to the agreement
Seeking negotiated or amended terms and conditions of the franchise agreement
Restraint on competition issues after expiry or earlier termination of agreements
Australian Consumer Laws and Australian Privacy Principles advice and litigation

Who can help?

Rebecca Fahey

Rebecca Fahey

Managing Partner
John Gdanski

John Gdanski

Senior Partner
Mark Smith

Mark Smith

Senior Partner

Latest News

Do you need legal advice?

We understand that you may need help, but aren’t yet ready to enter into a retainer. That’s why we offer a free 15-minute first consult for all new clients. If you need confidential obligation-free advice, contact us today.

We understand that you may need help, but aren’t yet ready to enter into a retainer.

That’s why we offer a free 15-minute first consult for all new clients.

If you need confidential obligation-free advice, contact us today.

Brisbane

Level 2, 217 George Street
Brisbane QLD 4000

GPO BOX 5116
Brisbane QLD 4001

P +61 7 3839 8011
F +61 7 3839 7314

Melbourne

Level 2, 395 Collins Street
Melbourne VIC 3000

GPO BOX 1660
Melbourne VIC 3001

P +61 3 9600 2450
F +61 3 9600 2431

Gold Coast

GPO BOX 5116
Brisbane QLD 4001

P +61 7 3839 8011
F +61 7 3839 7314

Sydney

Level 14, 9 Hunter Street
Sydney NSW 2000

GPO BOX 37
Sydney NSW 2000

P +61 2 9264 4833
F +61 2 9264 4611

Perth

Level 2, 2 Edward Street
Perth WA 6004

PO BOX 3004
East Perth WA 6892

P +61 8 6444 1960
F +61 8 6444 1969

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